Better Living | Software Case Study | Popway Software Pvt Ltd

The Client

Established in 1987 in Surat, Gujarat, Better Living by HM Furniture started as a garment outlet and later ventured into furniture manufacturing in 2004. By 2011, they merged both ventures into a new brand, aiming for stylish living and quality furniture craftsmanship. Since 2010, they've expanded to multiple cities, maintaining a focus on quality and customer satisfaction. Today, Better Living by HM Furniture stands as a testament to entrepreneurial spirit and adaptability.

The Business Need

Decentralized Access

The previous furniture erp software that our client was using had a restriction to a single laptop. With the business spread across multiple locations, a ERP software for furniture industry offering accessibility from multiple locations became a prime necessity.

Rapid Quotation Generation

The prolonged two-day period for generating quotations through their old ERP Software caused operational delays & reduced customer satisfaction. An efficient, streamlined system that helps to generate instant quotation sharing was required to stay competitive & responsive.

Effective Payment Management

The inability to track multi location payments in the former furniture ERP software setup was a financial oversight risk. A systematic, transparent, and real-time payment tracking ERP system solution was essential to maintain accountability.

Simplified User Experience

Given the nature of the furniture industry, which often involves individuals who might not be tech-educated, there was a need for a furniture ERP software solution that's easy to use and navigate. This would ensure that all staff members, regardless of their educational background, can use the furniture ERP software system efficiently.

Our Objective

Our aim was to simplify and speed up daily operations with our comprehensive solution.
Implement a system accessible from any location to overcome single-desktop limitations.
To replace 2-day quotation processes by introducing a quick-quote feature.
To provide a clear view into the manufacturing line, enabling tracking of each product's journey.

To develop a fabric inventory tracker for easy access to fabric stock information.
We focused on simplifying payment monitoring with a smart financial tracker.
We planned to include a performance tracker for the sales team to track achievements.
Ensuring ease-of-use remained a top priority, so we aimed to incorporate advanced features.

Solutions Provided

Sales and Customer Interaction:

Lead & Followup System

Our tool helps keep track of potential customers and reminds them to follow up. It's designed to increase sales opportunities and build better relationships with prospects.

Version Wise Quotation Generation

Our ERP System for furniture manufacturing has features to generate and distribute accurate price quotations.When creating quotations users can attach product images. Also enable vendors to authenticate quotations by digital signature.

Sales Order Generation

Our ERP software furniture industry sales order generation feature simplifies order creation for furniture stores. It helps them quickly compile customer requests, ensuring efficient order management and timely delivery.

Manufacturing & Inventory Management:

Manufacturing Process & Tracking

A comprehensive Furniture ERP system to track the entire furniture production lifecycle, from raw materials sourcing to the dispatch of the finished product. This ensures consistent quality and timely deliveries.

Fabric Procurement Management

Advanced features were set up in furniture ERP software to monitor fabric inventory based on specific attributes like size and color, ensuring optimal stock levels.

Store & Godown Wise Stock Report System

Our ERP system provides quick and easy access to stock reports organized by store and godown. It helps businesses manage inventory across different locations, ensuring accurate stock levels and timely refilling.

Financial Management:

Invoice Generation

Our furniture ERP software automates the process of creating invoices, saving you time and making sure your billing is accurate.

Sales Return Billing

Efficiently handle sales returns and billing with our simplified system, ensuring accurate transactions and customer satisfaction.

Payment & Return Payment Tracking

Track payments and return payments seamlessly with our ERP system, ensuring transparency and accuracy in financial transactions.

Operational and Task Management:

Task Management

Easily assign, monitor, and manage various tasks from multiple locations, ensuring efficient workflow and timely task completion.

Order Status Tracking

Keep tabs on the status of your orders easily with our ERP tracking system, ensuring timely updates and smooth order management.

Complaint Management

A dedicated furniture ERP system feature was developed in furniture ERP software to log, address, and track customer complaints, ensuring client satisfaction.

Comprehensive Reporting

Feature To easily generate business reports of sales, inventory, and financials.

Value to Our Client

Streamlined Operations

Our ERP software for furniture industry seamlessly integrates various business processes from their multiple locations, eliminating repetition and ensuring a smooth workflow. From sales to inventory, every department operates in harmony, accelerating business responsiveness.

Financial Clarity

By unifying multi location furniture payment tracking, billing, and commission calculations, the financial health of the business has become transparent. It has reduced errors, ensured timely financial decisions.

Enhanced Customer Satisfaction

Features like faster quotation generation and efficient complaint management in the furniture ERP software has ensured that the end customer experiences is satisfactory, leading to increased loyalty and repeat business.

Increased Profit Margins

The detailed tracking of furniture, fabric and inventory, broken down by attributes like size and color, helped to reduce wastage, timely restocking, and has played a major role in maximizing profit margins.

Our Tech Stack

During this project period, we leveraged state-of-the-art technology. Take a look at the methodologies and technologies that upheld our client’s business.