Custom Cloud Based ERP Software Development
For Dermatology Clinic

Popway Software Pvt Ltd developed a customized ERP software and mobile application for Sakhiya Skin Clinic Limited. This system assists them in managing appointments, patient electronic health records (EHR), billing, marketing, HR tasks, and inventory. This makes running the clinic smoother and more efficient.

The Client

Our Client has India’s NO.1 chain of skin clinics that boasts over 25 years of expertise, with a commitment to transforming individuals through top-tier treatments. With an ISO 9001-2008 certification, they meld state-of-the-art facilities, innovative technology, and skilled doctors to deliver exceptional services. Since their inception, they have expanded to 28+ branches and have 5 lakhs+ happy clients.Their dedication to excellence and patient satisfaction drives their growth, making them a trusted name in skin and cosmetic treatments.

The Challenges

Data Migration

Migrating 15 years of patient data from four different systems to a single platform was a difficult task due to the large amount and complexity of data involved. It required careful planning and execution to ensure a smooth transition to our skin clinic management software.

User Accessibility & Rights

As our client’s dermatology clinic is spread across 28+ branches in India, it was a challenging & complex task to build a system to provide specific access & restriction functionality to doctors, consultants & staff across multiple branches.

Managing Patient Image Data

The skin clinic faced a major challenge with handling a massive 15+ TB database of their patient images. To smoothly store and manage such a vast amount of image data, a specialized and secure library system solution was required.

Billing Integrations with Tally

We undertook a critical task when it came to integrating the billing systems of more than 28+ branches throughout India into a single Tally system at the branch office. This required smooth cooperation and complex procedures to ensure reliable and consistent financial reporting across all branches.

Solutions Delivered

Patient-Focused Modules:

Patient-Focused Mobile Applications

Build dedicated apps for both Android & IOS platforms, enhancing patient experience and interaction.

Online Consultation

Provided capabilities for patients to connect with doctors remotely and securely share treatment information.

Advanced Image Management

Enabled side-by-side viewing of patient images, secure sharing through platforms like WhatsApp, easy categorization & comparison, and patient-centric image privacy controls.

Front Office & Customer Relations:

CRM & Lead Management

Build a comprehensive ERP software for healthcare industry to manage patient interactions, appointments, treatment history, and to categorize leads by multiple criteria.

Front Office Dashboard

Displayed critical data in real-time on dashboard for staff, including doctors, counselors, and therapists.

Communication & Third-Party Integrations

As the ERP solution provider, we set up third-party integrations to enable direct notifications and seamless communications through WhatsApp, payment gateways, and SMS & email panels.

Billing & Financial Management:

Financial Integration & Management

Our ERP software for healthcare industry seamlessly syncs the platform with Tally for accounting.

Multiple Sessions Billing

Efficiently manage and track billing for treatments that require multiple sessions over a period of time as per consultation, services or packages.

Accounting Dashboard

Simplifies financial management & helps to keep track of income, manage expenses, and profits all in one place for overview.

Inventory & Clinical Management:

Inventory & Clinical Management (SCM)

Designed to monitor clinic supplies, manage orders, and ensure timely stock replenishments.

Medicine Master

A centralized system in our dermatology software with practice management is designed to list medicines according to specific treatments in database.

Atlas Library

A cloud-based high-capacity storage module designed for quick access,side-by-side comparison, & management of images and videos.

Treatment Parameterization

Deployed to store and standardize settings and parameters of various dermatological machines and tools.

Employee & Performance Management:

Employee & Performance Management

Implemented ERP software for healthcare industry to track and assess employee performance, manage attendance, and process payroll.

Learning Management System (LMS)

Build to onboard and train staff with integrated learning modules and maintain a library of courses.

Reporting & Analytics:

Dynamic Reporting & Analytics

Offered a feature of real-time data filters, enables users to generate reports in various formats and analyzes clinic operations.

Functionality

Interactive Dashboards

Personalized dashboards provided for a visual representation of key metrics and data for doctors, counselors and other staff members.

User-friendly Interface

With drag-and-drop functionalities and intuitive design, users can easily navigate, schedule & reschedule appointments and manage other tasks.

Cloud Integration

Our Dermatology EHR software development is a cloud-based solution, providing flexibility in accessing data, high scalability and assured data backup.

Multi-user Management

The customized skin clinic management software supports multiple user profiles, including doctors, therapists, front office staff, etc., each with customizable access permissions.

Advanced Search Capabilities

Users can swiftly search and retrieve patient records, treatment histories, images and other data using sophisticated search tools.

Automated Notifications

Automated alerts and notifications are sent through integrated platforms like WhatsApp, SMS, and email, keeping both staff and patients informed about important updates.

Third-party Integrations

The Customized ERP Software is designed to seamlessly integrate with other platforms and tools, such as Tally, Whatsapp, external payment systems, and other communication panels.

Dynamic Reporting Tools

The Dermatalogy EHR software design allows for the creation of customizable reports, with options for filtering, sorting, and exporting in multiple formats.

Reward Programs

Integrated functionalities to manage and roll out reward programs, offers, and discounts to patients. This aims to increase patient loyalty and repeat visits and referrals.

Value to Our Client

Streamlined Processes

Our Dermatologist Patient Management Software design integrated major tasks, allowing the clinic to manage everything from appointments to billing seamlessly which helped in saving time and resources.

Boosted Patient Relations

By providing secure data handling & easy online consultations, our solution has become the best ERP software for healthcare, improving patient satisfaction and driving loyalty & recommendations.

Cost-Effectiveness

The unified cloud based dermatology clinic software system reduced the need for multiple tools, lowering overheads and increasing the clinic's profitability.

Our Tech Stack

During this project period, we leveraged state-of-the-art technology. Take a look at the methodologies and technologies that upheld our client’s business.